Refund Policy

DoctorScribe offers a genuinely free plan so you can evaluate every feature before paying.

Free plan

The Free plan includes 15 encounters every month at no cost and requires no payment method.

Paid plans

Professional and Clinic plans are billed monthly. You can change or cancel your plan at any time from the subscription page; cancellation takes effect at the end of the current billing period.

Refunds

If you are not satisfied, contact us within 14 days of a charge for a full refund of that billing period. Partial-month usage is not pro-rated on cancellation — you keep access until the period ends.

How to request

Refund requests are handled by the clinic owner via doctorscribe.ca.